The jargon,
finally clear.
ERP, CRM, API, connector, SaaS, chargeable weight — every term from business software, e-commerce and integration, explained plainly.
Bill of materials (BOM)
The list of components and quantities needed to make a product.
DefinitionCRM
The tool for managing client relationships: prospects, opportunities and sales tracking.
DefinitionDashboard
A condensed view of the key business indicators.
DefinitionERP
Integrated business software bringing every process into a single system.
DefinitionMRP
Planning production and component requirements.
DefinitionPOS
A software till, linked to stock and accounts.
DefinitionWMS
Warehouse management software: locations, picking and goods-in.
DefinitionWorkflow
An automated sequence of steps and approvals within a process.
DefinitionClick and collect
Order online, collect in store.
DefinitionHPOS (WooCommerce)
Optimised storage of WooCommerce orders in dedicated tables.
DefinitionMarketplace
An online platform where many sellers offer their products.
DefinitionMulti-store
Running several shops or sites from a single installation.
DefinitionOMS
Orchestrating orders across every sales channel.
DefinitionPIM
Centralised management of product information across every channel.
DefinitionSKU
The unique reference identifying an item in stock.
DefinitionAPI
The interface that lets two systems talk to each other and exchange data.
DefinitionConnector
A module that links two systems to keep their data in step automatically.
DefinitionETL
Extracting, transforming and loading data from one system into another.
DefinitionMigration
Moving from one system (or version) to another, bringing the data with it.
DefinitionOdoo Community vs Enterprise
The free, open-source edition against Odoo's paid edition.
DefinitionOpen source
Software whose source code is open, freely readable and modifiable.
DefinitionSaaS
Software hosted by the vendor and used online on subscription.
DefinitionTMA
Maintenance and development of software entrusted to an outside provider.
DefinitionWebhook
An automatic notification a system sends when an event occurs.
Definition